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Responsible Gaming

Utilize our tools to recognize, manage, and prevent problem gambling

Promoted articles

  • Customer Support Hours

    You can reach our customer support team at supp...

  • Registering for a Tennessee SuperBook Account

    You can sign up for a Tennessee SuperBook® via ...

  • Registering for a Nevada SuperBook Account

    To register for a Nevada SuperBook account, you...

  • Registering for a Colorado SuperBook Account

    You can sign up for a Colorado SuperBook® via o...

  • Registering for a New Jersey SuperBook Account

    You can sign up for a New Jersey SuperBook® Acc...

  • Supported Devices

    Supported Devices to access your SuperBook Spor...

  • Resetting/Changing your Tennessee SuperBook password

    If you've forgotten your password, you can easi...

  • Tennessee - Updating your personal information

    You can update or change your personal informat...

  • Resetting/Changing your Arizona SuperBook password

    If you've forgotten your password, you can easi...

  • Resetting/Changing your New Jersey SuperBook Password

    If you've forgotten your password, you can easi...

  • Resetting/Changing your Nevada SuperBook password

    Resetting Password At this time, if you have fo...

  • Resetting/Changing your Colorado SuperBook password

    If you've forgotten your password, you can easi...

  • Uploading your verification documents

    Colorado Accounts: You can upload your verifica...

  • Deposit and Withdrawal Methods for your Tennessee SuperBook® Account

    Currently, you can deposit or withdraw funds fr...

  • Deposit and Withdrawal Methods for your Arizona SuperBook® Account

    Currently, you can deposit or withdraw funds fr...

  • Deposit and Withdrawal Methods for your Nevada SuperBook® Sports account

    Currently, you can fund your Nevada SuperBook a...

  • Deposit and Withdrawal Methods for your Colorado SuperBook® Account

    Currently, you can deposit or withdraw funds fr...

  • SuperBook® App Hours

    Nevada:  Our NV app is open for wagering 24/7! ...

Knowledge base

  • General Info

    Customer Service, Promotions, Geolocation Info

  • Physical SuperBook® Locations

    Information about physical SuperBook® locations

  • Signing Up

    Account registration, authentication, and verification documents

  • Account Management

    Personal settings, account activity, and logging in

  • Funding

    Payment methods, deposit posting, and withdrawal processing

  • Wagering

    Wagering General Info, Wagering Troubleshooting

  • SuperContest

    Signing up for the contest and submitting weekly picks

  • Responsible Gaming

    Account limits, self-exclusions, and managing play

General Info

Loyalty Programs

  • SuperBook Sports Loyalty Program

Careers at SuperBook Sports

  • Careers at SuperBook Sports!

Customer Service

  • Customer Support Hours
  • FAQs
  • House Rules
  • Contacting customer support

Promotions and Bonuses

  • Bonuses and Promotions

Geolocation

  • Geolocation/GeoComply
  • Location showing incorrectly
  • Restarting a "stuck" GeoLocation plugin
  • The GeoComply plugin/Uninstalling the GeoComply plugin

Physical SuperBook® Locations

The Meadowlands Racetrack SuperBook® Information

  • SuperBook® at The Meadowlands Racetrack - Deposits and Withdrawals
  • SuperBook® at The Meadowlands Racetrack

The Lodge Casino SuperBook® Information

  • Lost Tickets/Bet Slips - SuperBook® at The Lodge Casino
  • SuperBook at The Lodge Casino

Westgate SuperBook Information

  • SuperBook at Westgate Hotel and Casino
  • Westgate SuperBook Hours of Operation
  • WestGate SuperBook Race Book Features
  • Westgate SuperBook Sports Book Features
  • VIP Seating Reservations at Westgate Hotel and Casino Las Vegas: Pods and Booths
  • Sending Winning Tickets/Bet Slips in to the Westgate via mail
See all 7 articles

Signing Up

Account Registration

  • Registering for a Tennessee SuperBook Account
  • Registering for a Nevada SuperBook Account
  • Registering for a Colorado SuperBook Account
  • Registering for a New Jersey SuperBook Account
  • Supported Devices
  • Registering for an Arizona SuperBook Account
See all 8 articles

Account Security

  • Tennessee - Enabling or disabling strong authentication
  • New Jersey SuperBook Forgotten Strong Authentication answers
  • New Jersey - Enabling or disabling strong authentication
  • Arizona SuperBook Forgotten Strong Authentication answers
  • Arizona - Enabling or disabling strong authentication
  • Password requirements
See all 9 articles

Troubleshooting

  • Account verification issues
  • Trouble Signing into the SuperBook mobile app

Account Management

Your Account

  • Resetting/Changing your Tennessee SuperBook password
  • Tennessee - Updating your personal information
  • Resetting/Changing your Arizona SuperBook password
  • Resetting/Changing your New Jersey SuperBook Password
  • Resetting/Changing your Nevada SuperBook password
  • Resetting/Changing your Colorado SuperBook password
See all 20 articles

Verification

  • Uploading your verification documents
  • Verification Information
  • Updating an Expired ID

Activity & Disputes

  • New Jersey - Viewing settled wagers
  • New Jersey - Viewing your active wagers
  • Nevada - Viewing Pending Bets
  • Colorado - Viewing historical wagering activity
  • Disputing a wager

Funding

General Funding Information

  • Deposit and Withdrawal Methods for your Tennessee SuperBook® Account
  • Deposit and Withdrawal Methods for your Arizona SuperBook® Account
  • Deposit and Withdrawal Methods for your Nevada SuperBook® Sports account
  • Deposit and Withdrawal Methods for your Colorado SuperBook® Account
  • Tennessee PaySafe Withdrawal Troubleshooting
  • Tennessee - Funding from out of state
See all 28 articles

Deposits

  • Tennessee - Depositing to your SuperBook® account with PayPal
  • Tennessee Play+ Deposit Troubleshooting
  • Tennessee - Depositing to your SuperBook® Account with Play+
  • Tennessee - Depositing to your SuperBook® account with PaySafe
  • Arizona - Depositing to your SuperBook® account with PayPal
  • New Jersey - Depositing to your SuperBook® account with PayPal
See all 19 articles

Withdrawals

  • Tennessee - Withdrawals from your SuperBook® account with Play+
  • Tennessee - Withdrawals from your SuperBook® account with PaySafe
  • Tennessee -Play+ Withdrawal Troubleshooting
  • New Jersey - Play+ Withdrawal Troubleshooting
  • Arizona - Withdrawals from your SuperBook® account with PaySafe
  • Arizona - Withdrawals from your SuperBook® account with Play+
See all 20 articles

Wagering

General

  • SuperBook® App Hours
  • Arizona - Viewing historical wagering activity
  • Futures Bets/Wagers
  • Proposition Wagers/Bets
  • House Rules
  • Moneyline wagers
See all 15 articles

Troubleshooting

  • Arizona Wager Troubleshooting
  • New Jersey Wager Troubleshooting
  • Colorado Wager Troubleshooting
  • Nevada Wager Troubleshooting
  • Wager Pay Out Incorrect
  • Wager not graded
See all 10 articles

Wagering Information

  • How to place a wager on our Tennessee mobile app
  • Tennessee Wager Troubleshooting
  • Tennessee Viewing active wagers
  • How to place a wager on our Arizona mobile app
  • Arizona - Viewing active wagers
  • How to place a wager on our New Jersey Website or Mobile app
See all 9 articles

SuperContest

Weekly Submissions

  • Weekly deadline for submitting SuperContest® picks

Signing Up

  • Signing up for the Nevada SuperContest®
  • Signing up for the Colorado SuperContest®

Responsible Gaming

General

  • Self-excluding on your Tennessee SuperBook app
  • Self-excluding on your Arizona SuperBook app
  • Self-excluding on your New Jersey SuperBook app
  • Self-excluding on your Colorado SuperBook app
  • Recognizing a gambling problem

Limits

  • Setting limits on your Tennessee SuperBook® account
  • Setting limits on your Arizona SuperBook® account
  • Setting limits on your New Jersey SuperBook® account
  • Setting limits on your Colorado SuperBook® account

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