We're sorry that you're having trouble with your withdrawal. You should have received an email with details about any failed withdrawals. There could be a number of reasons for a withdrawal being rejected such as your payment details changed or that method is no longer available.
Please make sure you have funds in your SuperBook account. Also, check to make sure the funds haven't already been transferred to your Play+ account.
Transferring funds from your Play+ account to your bank account
Ohio - Withdrawals from your SuperBook® account with Play+
Alternate Withdrawal Options:
If you are having difficulty with Play+, you can also utilize the PaySafe VIP preferred/ACH option or withdraw via card:
Ohio - Withdrawals from your SuperBook® account with PaySafe
Deposit and Withdrawal Methods for your Ohio SuperBook® Account
Please contact customer support at Support@SuperBook.com if you have any questions.
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