Cancelled bets

There are specific house rules that apply to each sporting event. If an event does not meet the requirements of our applicable house rules, we must refund all wagers on it.

For example, if a football game is stopped, due to weather, before playing the required number of minutes set out in our house rules, we must refund all wagers on the event. There are applicable rules to every sporting event, so it is important to reference our house rules when wagering.

For Nevada House Rules:

  • In the mobile app:  Go to "Menu -> More Info -> House Rules
  • On the web:  Go to Westgate SuperBook scroll to the middle of the page and look for "SuperBook House Rules PDF"

For Colorado House Rules:

  • In the mobile app:  Navigate to the bottom of the main page and click "House Rules"
  • On the web:  Go to Colorado House Rules

If you have any further questions, please contact our Customer Service at support@superbook.com 

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