Contacting customer support

The best way to reach us for any reason is by going to the main support page and scrolling to the bottom of the page.  From here, you can email us 24/7 or initiate a chat during our customer support hours.

You can also reach us directly at 

Please note our customer support hours are 4:00 am PT to 11:00 pm PT*.

*New Jersey customer support hours are 4:00 am PT to 8:00 pm PT.

To expedite your request, please include the following information:

Full first and last name on your account
Date of Birth
Your Zip Code

Account Number/User Name
Wagering Location (Colorado, Nevada, New Jersey, Arizona)


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