The best way to reach us for any reason is by going to the main support page. You should see a floating "contact us" icon. Once you click "contact us", you can email us 24/7 or initiate a chat during our customer support hours.
You can also reach us directly at firstname.lastname@example.org
Please note our customer support hours are 4:00 am PT to 11:00 pm PT*.
*New Jersey customer support hours are 4:00 am PT to 8:00 pm PT.
To expedite your request, please include the following information:
Full first and last name on your account
Date of Birth
Your Zip Code
Account Number/User Name
Wagering Location (Arizona, Colorado, Iowa, Ohio, Maryland, Nevada, New Jersey, Tennessee)
If you would like a Win/Loss Statement generated for you, please contact us at email@example.com and we will be happy to take care of that for you as well.
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