Please contact us at firstname.lastname@example.org so we can look into this for you.
Please provide your bet slip number and/or the wager information in addition to:
Full first and last name on your account
Date of Birth
Your Zip Code
Account Number/User Name
Wagering Location (Colorado or Nevada)
Please keep in mind if you used a bonus voucher with your wager, Bonus Voucher funds are not returned as part of winnings.