Tennessee - Depositing to your SuperBook® account with PaySafe

For details about how PaySafe VIP Preferred/ACH and PaySafe Cash works, please check out these links:

PaySafe VIP Preferred/ACH

PaySafe Cash

Depositing via VIP Preferred/ACH

In your Tennessee SuperBook app or the website, select "add funds".

Select "Deposit".  You will be directed to the Cashier page.  Enter the amount you would like to deposit and press "Deposit".  

Select VIP Preferred/ACH.

• If you haven't enrolled in for a VIP Preferred/ACH account, you will see a message that says "Looks like you haven't enrolled for a VIP Preferred account".  Press "enroll now".
• Confirm your information on the next page (it will populate with your phone number, email, DOB, address and SSN from your SuperBook Account).  Press "next".
• You will need to select and enter your ID information, enter your bank account and routing numbers, and agree to the terms and conditions.

If you already have a VIP Preferred/ACH account or created one by following the steps above, you will see your transfer limit (note:  this is not your bank account balance, it is only the amount you can transfer over to your SuperBook account with this service) and bank account information.  If you would like to add another bank account, you can do so at this point.

Press "Pay" and you should receive a notification that your transfer was successful.

Funds should be deposited into your SuperBook account.

Notes:  Your transfer limit is set by Global Payments.  If you have having trouble setting up your VIP Preferred/ACH account or would like your limit increased, you will need to contact Global Payments @ 1-800-500-1973, option 2.

If you do not see your funds in your account, please contact support@superbook.com so we can assist.

Depositing via Debit Card

In your mobile app select "My Profile" at the bottom right-hand corner of the screen or on our website, select the "My Profile" icon in the upper right-hand corner.  

Select "Deposit".  You will be directed to the Cashier page.  Enter the amount you would like to deposit and press "Deposit".  

Select "Debit Card".  Enter your card number, name, expiration dates and CVV code and press "Pay".

*Note:  Tennessee does not allow funding your wagering account with a credit card.

Depositing via PaySafe Cash

In your mobile app select "My Profile" at the bottom right-hand corner of the screen or on our website, select the "My Profile" icon in the upper right-hand corner.  

Select "Deposit".  You will be directed to the Cashier page.  Enter the amount you would like to deposit and press "Deposit".  

Select PaySafe Cash.

Print your barcode, get it by text message or email, or load the barcode into your wallet.

Find the nearest Payment Point.  Have the salesperson scan your barcode and pay.  Make sure you get your receipt.

Funds should be deposited into your SuperBook account.

If your funds are not in your SuperBook account, please email support@superbook.com with a picture of your receipt so we can assist.